Shipping Terms

Free Shipping Terms

If your order is over $99, we'll ship it free anywhere in the contiguous US*! 

This will not interfere with any discount codes.

Make sure to select the Free Shipping option upon check out!

Tax & initial shipping amount do not count toward the total.

This offer began 10/30/2015 

We ship via FedEx to provide you with the fastest and most reliable service available.

*Excluding California, Alaska, and Hawaii

 

Overnight Shipping Terms

When placing an order for overnight delivery, the order must be placed before 1PM EST Monday-Friday excluding holidays. This will guarantee your shipment leaves on the day the order was placed.


Auto-Ship Terms & Information

When you register for an Auto-Ship for a particular item, the first order will begin processing immediately and your credit card will be charged within 1-3 days

You may update your shipping address, e-mail address, and phone number associated with the Auto-Ship subscription at any time when logged in

If you change your payment method, the current subscription is cancelled, the item is added to cart and it’s necessary to proceed to checkout one more time to change the payment method.

Each automated recurrent order will be processed within a 3 day period of your next delivery date, and you will receive that order within 1-5 business days of your next delivery date depending on your location

You may cancel your Auto-Ship subscription for any item

TO RECEIVE FREE SHIPPING ON ALL RECURRING ORDERS $99+, THE SELECTED AUTO-SHIP PRODUCTS SELECTED MUST ADD UP TO AT LEAST $99 AND HAVE THE SAME DELIVERY SETTINGS 
For example: If you selected a $50 product to be auto-shipped and added another $50 product to your cart without an auto-ship option selected, your initial order will receive free shipping HOWEVER the recurring $50 order will not be eligible for free shipping and will not process through our ordering system (does not apply to promotions)

This is an independent consumer website. For more information on Health Extension, please visit the corporate site: Health Extension Pet Care